Technical Support Engineer
Company: Confluent
Location: Jefferson City
Posted on: May 8, 2024
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Job Description:
With Confluent, organizations can harness the full power of
continuously flowing data to innovate and win in the modern digital
world. We have a purpose that drives us to do better every day --
we're creating an entirely new category within data infrastructure
- data streaming. This technology will allow every organization to
create experiences and use the power of data in ways that
profoundly impact the way we all live. This impact is our purpose
and drives us to do better every day.
One Confluent. One team. One Data Streaming Platform.
Data Connects Us.
About the Role:
We're looking for self-motivated team members who crave a challenge
and feel energized to roll up their sleeves and help realize
Confluent's enormous potential. Chart your own path and take
healthy risks as we solve big problems together. We value having
diverse teams and want you to grow as we grow-whether you're just
starting out in your career or managing a large team, you'll be
amazed at the magnitude of your impact.
What You Will Do:
Working with customers to resolve a wide range of issues with their
Confluent deployments
Contributing to process development - we're a small team, so we're
looking for people who want to help us lay the foundation for
growing efficiently and with a best-in-class culture
Communicating with our core engineering team to provide real-time
product feedback from the field
Improving product documentation and authoring knowledge base
articles
Creating and reviewing product demos and internal tooling
Working closely with the team behind Apache Kafka!
What You Will Bring:
Excitement in learning about streaming data and becoming a domain
expert in Apache Kafka
Experience in diagnosing, reproducing, and resolving customer
issues
Desire to make customers successful through direct interactionTwo
out of these three:
Experience troubleshooting applications running on Linux (resource
contention, network bottlenecks, etc.)
Operational knowledge of Java applications (stack, jmap, etc.)
Experience with at least one mainstream distributed system (e.g.
Kafka, Hadoop, Cassandra, etc.)
What Gives You an Edge:
Come As You Are
At Confluent, equality is a core tenet of our culture. We are
committed to building an inclusive global team that represents a
variety of backgrounds, perspectives, beliefs, and experiences. The
more diverse we are, the richer our community and the broader our
impact. Employment decisions are made on the basis of job-related
criteria without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, veteran
status, or any other classification protected by applicable
law.
At Confluent, we are committed to providing competitive pay and
benefits that are in line with industry standards. We analyze and
carefully consider several factors when determining compensation,
including work history, education, professional experience, and
location. This position has an annual estimated salary of $RANGE -
$RANGE, an annual bonus, and a competitive equity package. The
actual pay may vary depending on your skills, qualifications,
experience, and work location. In addition, Confluent offers a wide
range of employee benefits. To learn more about our benefits click
HERE (https://confluentbenefits.com/) .
Click HERE
(https://www.confluent.io/legal/confluent-candidate-privacy-notice/)
to review our Candidate Privacy Notice which describes how and when
Confluent, Inc., and its group companies, collects, uses, and
shares certain personal information of California job applicants
and prospective employees.
#LI-Remote
Keywords: Confluent, Jefferson City , Technical Support Engineer, IT / Software / Systems , Jefferson City, Missouri
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here to apply!
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