Manager

Company: Colton's Steakhouse
Location: Jefferson City
Posted on: November 19, 2023

Job Description:

A Coltons--Manager--is responsible for supervising and coordinating the activities of the-- restaurant staff during a specific shift. The primary objective is to ensure efficient operations,-- exceptional customer service, and a positive dining experience for all patrons. The position-- requires strong leadership, organizational skills, and the ability to handle various responsibilities-- simultaneously. Must agree to a background check and have a valid drivers license.--Qualifications:----Previous experience in a supervisory or managerial role within the restaurant industry is-- preferred.----Strong leadership skills with the ability to motivate and inspire a diverse team.----Excellent communication and interpersonal skills to interact with staff and customers-- effectively.----Sound knowledge of restaurant operations, including food preparation, service-- standards, and safety regulations.----Exceptional problem-solving and decision-making abilities, especially in high-pressure-- situations.----Ability to work flexible hours, including evenings, weekends, and holidays.----Proficiency in using restaurant management software, POS systems, and other relevant-- tools.--Responsibilities:----Oversee and guide the performance of the restaurant staff during the assigned shift.----Provide training, coaching, and feedback to ensure high-quality service standards.----Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient-- use of resources.----Monitor the dining area to ensure cleanliness, proper setup, and adherence to health-- and safety standards.----Interact with customers to gather feedback, address complaints, and enhance the overall-- dining experience.----Oversee the opening and closing procedures, ensuring that all tasks are completed-- accurately and efficiently.----Coordinate with the kitchen staff to ensure timely preparation and delivery of food-- orders.----Monitor inventory levels, track supply usage, and place orders as needed to avoid-- shortages.----Implement and enforce standard operating procedures, including cash handling, safety-- protocols, and cleanliness guidelines.----Collaborate with other managers and the restaurant owner to develop and implement-- strategies for improving operational efficiency and customer satisfaction.----Create shift schedules, taking into consideration employee availability, workload, and-- business needs.----Monitor employee attendance, punctuality, and adherence to company policies.----Ensure compliance with labor laws and regulations, including break schedules and-- overtime requirements.----Handle guest complaints, conflicts, and emergencies, making quick decisions to resolve-- issues and maintain a positive reputation for the restaurant.----Monitor and control costs, including labor, food, and other expenses, to achieve-- profitability targets.----Conduct cash register audits, ensuring accurate cash handling and adherence to-- financial procedures.----Assist with budgeting and forecasting, providing input on areas for cost savings and-- revenue generation.--Required qualifications:

• Legally authorized to work in the United StatesPreferred qualifications:
  • 21+ years or older

Keywords: Colton's Steakhouse, Jefferson City , Manager, Executive , Jefferson City, Missouri