Team Leader - Mail Room
Location: Jefferson City
Posted on: March 15, 2020
Project/Position Introduction (MAX 500 Characters)Since 1975,
MAXIMUS has operated under its founding mission of Helping
Government Serve the People, enabling citizens around the globe to
successfully engage with their governments at all levels and across
a variety of health and human services programs. MAXIMUS delivers
innovative business process management and technology solutions
that contribute to improved outcomes for citizens and higher levels
of productivity, accuracy, accountability and efficiency of
government-sponsored programs. With more than 30,000 employees
worldwide, MAXIMUS is a proud partner to government agencies in the
United States, Australia, Canada, Saudi Arabia, Singapore and the
United Kingdom. For more information, visit
https://www.maximus.com.Job Description Summary-Ensure individual
and service level standards are met or exceeded, and staff members
are appropriately trained.-Responsible for ensuring processes are
working to support customer needs.-Ensure the overall volume of
work produced meets or exceeds quality standards.-Ensure staff
maintains updated knowledge of all programs.-Ensure the
confidentiality and security of all information.-Monitor the
performance of staff and provides feedback and education to improve
performance.-Provide management with updates on all issues
regarding quality, training, policy, procedures, and staff
- High School Diploma with 6+ years experience, or Associates
degree with 4+ years experience.
- Typically has specialized training or education in relevant
- Works on a variety of assignments requiring considerable
judgement and initiative.
- Able to draft or modify training materials and procedural
- Skilled in handling challenging communications with external
contacts for escalated matters.--EEO Statement: Active military
service members, their spouses, and veteran candidates often embody
the core competencies MAXIMUS deems essential, and bring a
resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to
provide you with a career path that allows you to continue making a
difference for our country. Were proud of our connections to
organizations dedicated to serving veterans and their families. If
you are transitioning from military to civilian life, have prior
service, are a retired veteran or a member of the National Guard or
Reserves, or a spouse of an active military service member, we have
challenging and rewarding career opportunities available for you. A
committed and diverse workforce is our most important resource.
MAXIMUS is an Affirmative Action/Equal Opportunity Employer.
MAXIMUS provides equal employment opportunities to all qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran
status or disabled status.
Keywords: MAXIMUS, Jefferson City , Team Leader - Mail Room, Hospitality & Tourism , Jefferson City, Missouri
Didn't find what you're looking for? Search again!