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Housekeeping Manager

Company: Jefferson City Capitol Plaza
Location: Jefferson City
Posted on: May 21, 2023

Job Description:

Primary Purpose:
The primary purpose of the Housekeeping Manager is to provide guests with an excellent room experience, ensuring that operational standards and procedures for the Housekeeping Department are being followed by all Associates.

Work Performed:

The Housekeeping Manager will be tasked with the following duties, responsibilities, and assignments:

-Lead the Housekeeping Associates to enable the team to provide a best-in-class guest experience.
-Engage with guests, provide friendly service, meet operational standards, and resolve guest concerns;
-Manage the financial performance of the department by effectively scheduling Associates, submitting accurate payroll records, and controlling expenses for supplies and equipment;
-Manage the department by ensuring Associates understand employment practices, follow interview guidelines, recommend employment decisions and corrective action. Inspect staff work and give guidance to correct deficiencies.
-Support performance management and implement discipline when necessary.
-Educate and Train Associates regarding brand standards and Atrium's Cleanliness Assured
-Maintain an accurate record of lost and found items;
-Practice hotel emergency procedures to include fire, life, and safety;
-Follow company security policies and procedures, to include reporting accidents, injuries, and unsafe work conditions;
-Perform or assist with cleaning duties as necessary;
-Support other departments as needed based on business demands; and

Any and all other work as required to complete the primary purpose of the position.

Keywords: Jefferson City Capitol Plaza, Jefferson City , Housekeeping Manager, Hospitality & Tourism , Jefferson City, Missouri

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