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TEAM SUPERVISOR

Company: Scholastic
Location: Jefferson City
Posted on: April 14, 2019

Job Description:

Scholastic Job Opportunity Team Supervisor Scholastic has an opening for a Customer Service Team Supervisor in our Jefferson City location. The Supervisor will be responsible for overseeing Customer Service Representatives in charge of our Digital Products line, a collection of online interactive digital content. We are looking for an experienced supervisor to help develop and motivate our digital customer service staff. They will be responsible for the performance of a team of customer service representatives and their development through coaching and training. They will also collaborate with our business partners through meetings and training sessions to keep up with change and growth. QUALIFICATIONS: ? Bachelor's degree in Business or related field preferred. Previous customer service experience.Knowledge of Microsoft Office Applications.Knowledge of Oracle, Salesforce or Clever preferred.Training experience a plus.Proven supervisory and leadership skills.Must be able to work flexible hours and weekends as needed.Our excellent compensation/benefits package includes tuition reimbursement, medical, vision, and dental coverage, 401K Plan, 13 paid holidays, paid vacation and sick leave. For consideration, please apply on-line at www.scholastic.com. Drug test and Background Check required - company paid Scholastic is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Central Missouri Newspapers Inc..Category: Customer Service, Keywords: Customer Service Supervisor

Keywords: Scholastic, Jefferson City , TEAM SUPERVISOR, Hospitality & Tourism , Jefferson City, Missouri

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