Company: Missouri Secretary of State
Location: Jefferson City
Posted on: May 3, 2021
essential position of the Wolfner Talking Book and Braille Library
serves as liaison and reading specialist to Missourians who are
unable to use standard print materials due to blindness, visual or
physical impairment, or a reading disability.
Skills and Abilities:
- Use the
Keystone Library Automated Service (KLAS) database to provide
resources to citizens of Missouri with Print
personal contact with patrons, primarily by telephone and email, to
make them at ease with the library service.
patrons on reading, recommending genres, authors, titles, and
patrons with sensitivity and courtesy; work flexibly and patiently
with patrons with multiple disabilities, recognizing that some
disabilities or medications affect behavior.
new patrons promptly, verifying their information as well as
thoroughly explaining library services.
services for patrons promptly, when needed.
with patrons regarding overdue materials.
administrative and technical support for the BARD (Braille Audio
Reading Download) for patrons.
- Serve as
backup for other Reader Advisor services as needed.
as process specialist for assigned area that may include one or
more of the following:
- BARD and
Transfer Specialist, NFB-Newsline Specialist, Technical Services
Specialist (Copy Cataloging), Interlibrary Loan Specialist, and
an ongoing familiarity of the collection as well as the latest
books and authors through review sources and interaction with
participate in weekly Reader Services meetings and monthly Wolfner
titles needing duplication to ensure adequate number of copies
available for loan.
number of copies of books in all formats ordered from the National
materials for acquisition, using expertise and knowledge of
to the Wolfner newsletter and other published public relations
as assigned to outreach programs, i.e., tours, exhibits,
with patrons' status changes, i.e., address changes, profile
Skills, and Abilities:
to establish and maintain good working relationships.
to work as part of a team.
to comply with office and division work policies and
to explain full range of Wolfner services (i.e., machine operation,
digital download, etc.) to patrons.
competence in Microsoft Office suite of software.
to achieve competence in new computer technologies and application
degree from an accredited institution is preferred.
work experience, especially in libraries, is highly
customer service skills.
above job description in no way implies that these are the only
duties to be performed by this employee. The incumbent is expected
to perform other duties necessary for the effective operation of
Job Posted by ApplicantPro
Keywords: Missouri Secretary of State, Jefferson City , Reader Advisor, Other , Jefferson City, Missouri
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