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Field Solutions Engineer

Company: Shi International Corp.
Location: Jefferson City
Posted on: June 6, 2021

Job Description:

Job Summary

This individual will work as a technology generalist who will be customer facing and will uncover and develop opportunities. The Field Solutions engineer will take a consultative approach to data center, edge, core, cloud, security, and will understand how that technology enables business.

About Us

Founded in 1989, SHI International is an $11 billion global provider of IT solutions and services. SHI currently has 5,000 employees worldwide.

To learn more about SHI International Corp, visit our website:

What SHI Can Offer:

  • World Class Facility includes on site gyms and cafeterias
  • Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy
  • Work in an up-beat, creative, and fun environment
  • Benefits including medical, vision, dental, 401K, and flexible spending


Responsibilities include, but not limited to: Builds the region/territory based on strategic account planning done in collaboration with the Account Executive and extended team The Solutions Executive will interface with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, Technical admins, etc. Builds deep relationships and trust with customers and owns the technical side of customer relationships. Must develop relationships with local technology community (MFG's and SHI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's on-going enterprise needs. Identify opportunities based on customer business needs and develop the appropriate solutions to solve for those business needs Account retention and penetrating multiple lines of business in existing accounts Present technology solutions effectively and articulate how those solutions translate to clear business benefits Demonstrates leadership to ensure that the SHI's recommended enterprise solutions are comprehensive, achieve customer expectations and meet customer business needs and planning. Assist the Account Executive with ROI/TCO models Assist the Account Executive with final proposal documentation based on standard templates Attending meetings with business development managers and acting as a technical expert Responsible for driving the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, design and closing Responsible for the Infrastructure Solutions sales quota in supported territory Sales cycle management Pipeline and opportunities management Focused on delivering a world class customer experience according to SHI standards. . Educate and develop sales teams on Infrastructure Solutions selling Product training and positioning Stay current on new technology, trends and market behavior and how they relate to customer business needs


Bachelor's Degree , 5yrs in the field with similar experience. Experience with some level of leading group training. Experienced service selling or service attach A broad range of technical industry experience 10yrs+ (Security Solutions, Edge, Core & Cloud, BC/DR, Virtualization, Storage, etc.) Proven history of strong relationships with customer and vendor partners

Required Skills

  • Passion for technology Strong business acumen Be highly organized Strong sales skills and talents Abilities to understand business challenges and translate those to potential opportunities and technical solutions An ability to communicate technical information to non-technical staff in a way that is easy to understand. Ability to understand complex technical and selling situations and the ability to solve the problem or solicit the required resources. Excellent written and verbal communication, listening, and presentation skills. Ability to assume a leadership role for the team Must be able to drive multiple opportunities at once Demonstrated strong technical knowledge and consultative skills

Preferred Skills

  • Bachelor's degree in Computer Science or Engineering Previous IT management/executive experience recommended Previous experience in a VAR or Reseller organization Possessing the current certifications Familiar with IT Operations Management and IT Service Management governance, frameworks and procedures

Additional Information

FLSA Status: Exempt

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

Keywords: Shi International Corp., Jefferson City , Field Solutions Engineer, Other , Jefferson City, Missouri

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