Quality Control Administrator
Company: Pearson
Location: Jefferson City
Posted on: June 7, 2021
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Job Description:
Quality Control Administrator - ( 2106774 ) Description As the global leader in electronic testing, Pearson VUE
(www.pearsonvue.com) validates the skills and knowledge of millions
of individuals every year. Our customers' high-stakes
certification, licensure, admissions and other credentialing exams
help people advance in technology, government and professional
careers, as well as attain educational growth. Pearson VUE offers
proctored exams through the world's largest network of test centers
in addition to testing in online and unproctored environments. Pearson VUE is a business of Pearson, the world's leading
learning company with global-reach and market-leading businesses.
Pearson is listed on both the London and New York stock exchanges
(UK: PSON; NYSE: PSO). For more information, visit
www.pearson.com. The Quality Assurance Coordinator is responsible to provide
professional quality assurance services effectively and efficiently
by conducting quality assurance and verification to client exam
files, identifying and communicating defects, and making an effort
for a continual improvement of the QA process. Working closely with the Test Publishers and Pearson VUE's
clients, the Quality Assurance Coordinator performs various tasks
to maintain a high standard of quality assurance service for all
Pearson VUE clients' exams and software releases. CORE COMPETENCIES Detail-Oriented Problem Solving Communication Technical Learning Time Management PRIMARY RESPONSIBILITIES Quality Assurance Validation Review client exams for consistency with source files Document and escalate deviations in client exams with source
files Run a full end-to-end quality check of an exam with Pearson
VUE's proprietary software (test driver, delivery manager, and
registration manager) Document systems and processes Update and edit test cases, test checklists and test
scenarios Continual Improvement Work with the test publishers to provide a high standard of
quality for all exam and software releases. Software and Technique Support Work with the test publishers to provide a high standard of
quality for all exam and software releases Install and support Pearson VUE's client software Support the Testing Services Lab area and equipment Other duties as assigned WORK ENVIRONMENT AND CONDITIONS Physical requirements: Ability to lift and move PC equipment
Pearson is an Equal Opportunity and Affirmative Action Employer and
a member of E-Verify. All qualified applicants, including
minorities, women, protected veterans, and individuals with
disabilities are encouraged to apply. Qualifications REQUIRED KNOWLEDGE AND EXPERIENCE Education and Experience: Bachelor's degree preferred 2 years professional office work experience required Proficiency in Microsoft Word, Microsoft Excel and other
Microsoft Office applications Working experience in Windows 10 required Skills, Knowledge and Abilities: Great attention to detail Ability to remain consistent and steadfast with tasks
assigned Strong organizational skills Excellent verbal and written communication skills Effective problem-solving skills Excellent customer service and skills Multi-tasks and cross functional cooperating skills required Strong ability of technical learning Good at learning new industry, company, product or technical
knowledge Time management skills Experience in areas of forecasting and prioritizing assigned
tasks strongly preferred. Flexibility related to workflow and changing priorities
required. Ability to maintain data confidentiality and security Good at team working Must be honest and maintain high-level ethical behavior The position is open to applicants in any state, and hourly
rates, while generally $20.19 may vary depending on a location's
minimum wage. The anticipated starting hourly wage for
Colorado-based individuals expressing interest in this position is
$20.19. This position is not eligible to participate in an
incentive program. Benefits available to eligible employees can be seen at:
https://pearsonbenefitsus.com/ Primary Location : US-RE-Remote Other Locations : US-PA-Bala Cynwyd, US-MN-Bloomington Work Locations : US-Remote Remote Job : Production/Operations Organization : Assessments VUE Employee Status : Regular Employee Job Type : Standard Job Level : Individual Contributor Shift : Day Job Travel : No Job Posting : May 14, 2021 Job Unposting : Ongoing Schedule: : Full-time Regular Req ID: 2106774
Keywords: Pearson, Jefferson City , Quality Control Administrator, Other , Jefferson City, Missouri
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