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Part Time Customer Service Representative - Jefferson City, MO

Company: Hall's Culligan Water
Location: Jefferson City
Posted on: January 10, 2022

Job Description:

Overview:
PART-TIME CUSTOMER SERVICE REPRESENTATIVE CULLIGAN OF JEFFERSON CITYCulligan of Jefferson Cityis currently seeking a Part-TimeCustomer Service Representativeto join our office support team. We have a dynamic team and we are looking for another member who will represent our brand and create lifetime customers.This is the perfect career for someone who has worked in a customer focused, administrative role in the service industry. The right person will be have the ability to answer multi-line phones, successful in handling customer issues, and experience communicating with field staff in a service oriented industry.If you have customer service experience and you pride yourself on being solution focused and customer service oriented, this is the career for you! This position will work 20-25 hours per week, and starts at $12-$14 per hour!WHY SHOULD YOU WORK FOR CULLIGAN?We are an Essential Employer!Great part-time, Monday-Friday scheduleStarting rate $12-$14 per hourCareer advancement opportunitiesStable and growing, family oriented companyWe like to promote from within!Use of free Culligan equipment in your home!Halls Culligan is committed to the safety and well-being of our employees and our customers. We provide all of our employees with the proper personal protective equipment (PPE) and sanitization supplies to safely perform their job in the field and office. Employees are following the proper CDC guidelines and practicing social distancing. The latest technology allows our field employees to communicate with customers prior to their visit in order to avoid close contact and keep everyone safe.

Responsibilities:
Answer incoming calls from our very important customersResolve any product or service related issues; follow up to ensure complete customer satisfactionSchedule deliveries, dispatch service technicians and/or route representatives to customer locationsPrepare sales commissions and payroll for final processing at our corporate office (must be proficient in Excel)Take payments and maintain customer records by updating account informationHandle collection calls and maintain financial accounts by processing customer adjustments when necessaryPrepare and maintain compliance and regulatory reporting (sales reports, month end reporting, etc.)

Qualifications:
Customer service and multi-line telephone experience preferredMust be proficient in Microsoft Office Account collections experience preferredAbility to prioritize tasks in a fast paced fun environmentStrong work ethic (honesty and integrity are key for this position and to our organization)Excellent communication skills includinghelpfulness and patience in dealing with fellow employees and external customers and vendorsExceptional problem solving skillsAbility to work independentlyReady to apply? Email your resume to our hiring manager Matthew Sullentrup msullentrup@hallswater.com or apply through our Career Center athttps://careers-hallswater.icims.com.Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicableHalls Culligan is proud to be an Equal Opportunity Affirmative Action Employer and encourages minorities, females, veterans and those with disabilities to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. We will consider qualified candidates with criminal histories in a manner consistent with applicable law. Halls Culligan does not accept unsolicited resumes from staffing agencies, search firms or any third parties.INDHCM

Keywords: Hall's Culligan Water, Jefferson City , Part Time Customer Service Representative - Jefferson City, MO, Other , Jefferson City, Missouri

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