IS Product Delivery Mgr, IS

Company: EDWARD JONES
Location: Jefferson City
Posted on: June 12, 2022

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.Product Delivery Managers (PDMs) are ultimately responsible for the success, execution, and quality of multiple Technology digital product delivery teams. This role will have significant strategy and creative thought leadership responsibility in a matrixed team structure and environment. This role is for implementing Edward Jones Operational Data Platform in alignment with ongoing data and analytics strategies.

In the product delivery management portion of the role, this leader will be responsible for:

• Continual strategy setting and evaluation of delivery team structure in alignment with firm need
• Building strong partnerships and relationships with firm leaders in Products, QA, UX, PMO and Enterprise Architecture
• Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality
• Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for teams in their remit
• Working with Technology shared services leaders and teams to remove impediments and obstacles for improvement of product delivery and cycle time
• Setting portfolio and product team success measures to deliver the right value the right way to our clients
• Oversight of product technology roadmaps to ensure proper use of architectural standards and best practices in the team's deliverables
• Develop and execute on-going improvements for processes related to the teams (e.g. incident management escalations)
• Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of IS leadership
• Ability to hold leaders accountable for setting and achieving Service Level Objectives
  In the people leadership portion of this role, this leader will be responsible for:
  • Coaching and mentoring of Architects and SREs through observation and timely feedback
  • Identification of key team positions and develop ready-now leaders and successors
  • Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes)
  • Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions
  • Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives
  • Lead their teams through regular skill gap analysis exercises and ensure learning and development objectives are set and achieved and a culture of continuous learning is embraced by their teams
    • Bachelor's degree or equivalent work experience
    • 5+ years of experience directly related to the design and delivery of Information technology solutions for buy - side / sell - side financial firms.
    • 3+ years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.)
    • 3+ years of leading Capital Markets / Wealth Management / Asset Management implementations with focus on data platforms and services. Preference given to hands - on knowledge of industry leading WM Discovery and Planning Platforms such as MoneyGuidePro and EMoney. Salesforce CRM experience is highly desired as well
    • Deep, experience with all aspects of SDLC best practices
    • Practical understanding of agile product development principles and values, ideally worked in an Agile development environment
    • Experience building out solutions that support real-time, low latency data transmission a huge plus. Prior experience working in a portfolio management, OMS, trading environment a huge plus.
      • 2021 FORTUNE 100 Best Companies to Work For - By Great Place to Work - and FORTUNE Magazine - Edward Jones was named No. 20 on the list.
        • From FORTUNE -2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
        • 2021 Corporate Equality Index - Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation's 19th annual scorecard on LGBTQ workplace equality.
          • From The Human Rights Campaign. All Rights Reserved
          • 2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
          • J.D. Power, 2021 - Edward Jones has ranked "highest in Employee Advisor Satisfaction among Financial Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
            • Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors' satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
              Salary: $106916 - $182047
              Category: Headquarters

Keywords: EDWARD JONES, Jefferson City , IS Product Delivery Mgr, IS, Other , Jefferson City, Missouri