Customer Relations Representative
Location: Jefferson City
Posted on: June 22, 2022
Every product you buy needs packaging.
We provide the best way for thousands of eCommerce merchants from
Shopify, BigCommerce, Square, ShipBob, and countless others to get
their custom packaging.
**Who we're looking for**:
Is savvy AF when it comes to their way around a CRM.
Wants to help merchants succeed.
Wants to succeed themselves!
A gritty self-starter ready to step up to new challenges.
Looking for someone who has the capacity to care about people's
Develop a growth strategy focused both on customer satisfaction and
Conduct research to identify new markets and customer needs
Arrange business meetings (online) with prospective clients
Promote the companys products/services addressing or predicting
Prepare checkout links, quotes, and other sales material for
Keep records of sales, revenue, invoices, etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Maintaining the CRM database (HubSpot)
Mining the CRM database for potential clients in the correct
lifecycle stage for conversion
Meeting customer retention targets
Proven working experience
Ability to work in a fast-paced & ever-changing environment
Experience in customer support is a plus
Experience in E-commerce/Packaging is a plus
Proficiency in MS Office HubSpot expert preferred (automation,
workflow creation etc.) Proficiency in English Market knowledge
Communication and negotiation skills Ability to build rapport
Time management and planning skills
Keywords: Arka, Jefferson City , Customer Relations Representative, Other , Jefferson City, Missouri
Didn't find what you're looking for? Search again!