Strategic Development & Implementation Change Leader - 100% REMOTE
Company: MassMutual
Location: Jefferson City
Posted on: January 21, 2023
Job Description:
The Digital Operations Change Leader is responsible for
partnering with business leaders to transform the organization by
successfully leading the adoption of change initiatives critical to
business performance while also supporting business readiness
across. Creating an environment that embraces change through
engagement and enablement using change management skills and
approaches to drive the adoption technology, process reengineering
and organizational change.By focusing on the people side of change,
you will have the opportunity to help create the vision for change
initiatives, lead the identification and assessment of impacts, and
help create strategies and plans to help change adoption.
Additionally, you will have the opportunity to increase awareness
and understanding of change by leading the collaboration of
communication, training and education opportunities by being deeply
embedded in the business.From leading change visioning sessions, to
creative communications and sponsorship reinforcement action plans,
this person will lead the change management strategies and plans
that maximize employee adoption and minimize resistance.Develop
Change and Business Readiness Strategies
- Identify, lead the development, facilitation and execution of
complex initiatives using strategic business performance management
and change management methodologies and related tools.
- Develop business readiness and change management strategies and
plan in partnership with business sponsors to identify the change
vision and approach for driving business objectives.
- Coach and lead project teams and leaders in organizational and
individual change/business readiness activities.
- Work closely with business sponsors to enable them to actively
lead and reinforce change initiatives.Lead Business Readiness and
Change Management Activities
- Establish and lead change networks to create broad business
engagement.
- Assess change readiness and develop activities to enable stake
holders to embrace change, including communications,
training/education, coaching and reinforcement.
- Lead the development of effective communication strategies and
communication plans to help shift mindset.
- Work with project managers to integrate change management and
business readiness deliverables and milestones into project plans,
where applicable.Reinforcing Change
- Partner with business leaders to understand change adoption and
develop reinforcement plan.
- Identify areas of resistance and problem solve to implement
solutions that accelerate adoption of change.
- Define and help administer change readiness assessments to
understand change adoption and create strategies to address change
risks. Continuous Improvement
- Build mastery with transformational approach, tools, and
techniques such as: defining and educating client area on
policyholder/customer requirements and expectations; seeking and
integrating customer feedback from a variety of sources to identify
improvement opportunities; using Lean principles to identify and
document end-to-end value streams, eliminating waste, bottlenecks
and avoidable waiting
- time. Design optimal work cells and standard work processes,
aligning people and work to meet customer demand.
- May act as a sustainability agent dedicated to driving
sustainability of continuous improvements by deepening the adoption
of Lean practices, mindsets and behaviors and ensuring individuals
in the business unit have the necessary problem-solving skills,
mindsets and operational behaviors to support continuous
improvement.
- Relentless development of ones self by continuously staying
ahead of Change Management best practices, research and business
trends.Qualifications Required
- Minimum four (4) years of relevant experience in consulting or
an industry role, with experience in change management, business
readiness and organizational development
- Minimum two (2) years of experience leading and mentoring
project teams on relevant engagements
- Bachelors degree or equivalent business experience
- Experience and broad knowledge of change management principles,
methodologies, and best practices; Certification in the Prosci
model (or another equivalent Change Management certification)
- Familiarity with project management approaches, tools and
phases of the project lifecycle
- Exceptional communication skills both written and verbal
- Strong, demonstrated presentation skills, including both
development and delivery of content
- Ability to engage, influence and communicate effectively
through multiple levels of the organizational structure
- Demonstrated ability dealing with ambiguity when driving a
change management strategy, while also acting with urgency
- Demonstrated success with projects and programs requiring you
to adapt and be agile on short notice
- Proven ability to develop strong working relationships and
establish credibility across organizational levels
- Build & Maintain a positive working relationship with teammates
and matrix partners
- Continually strive to improve their own skills and competencies
by demonstrating initiative to participate in ongoing coaching and
training programs
- Self-directed and capable of leading a team of professionals,
as a cross organizational and cross discipline team leader, to
drive sustainable change.Preferred Qualifications
- 8 years of relevant experience in consulting or an industry
role, with experience in change management and organizational
development preferred
- Masters degree preferred
- Project Management or Agile certifications (e.g. PMP, CAPM,
Scrum Master) a plusTarget job salary $93,700 - $128,800 USD
Annual#LI-JA1#LI-RemoteMassMutual is an Equal Employment
Opportunity employer Minority/Female/Sexual Orientation/Gender
Identity/Individual with Disability/Protected Veteran. We welcome
all persons to apply. Note: Veterans are welcome to apply,
regardless of their discharge status.If you need an accommodation
to complete the application process, please contact us
(talentacquisition@massmutual.com) and share the specifics of the
assistance you need.At MassMutual, we focus on ensuring fair,
equitable pay by providing competitive salaries, along with
incentive and bonus opportunities for all employees. Your total
compensation package includes either a bonus target or in a
sales-focused role a Variable Incentive Compensation
component.
Keywords: MassMutual, Jefferson City , Strategic Development & Implementation Change Leader - 100% REMOTE, Other , Jefferson City, Missouri
Didn't find what you're looking for? Search again!
Loading more jobs...