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Customer Service Representative

Company: Aire Serv Htg & Ac Of Jefferson City
Location: Jefferson City
Posted on: January 23, 2023

Job Description:

Job DescriptionAire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As a Customer Service Representative, you are a key member of the team and represent Aire Serv on support calls and small office administrative duties which may include accounts receivable and payable, human resources, and general business support. Exemplifying our code of values by showing respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

  • Receive incoming calls in a professional and courteous manner
  • Scheduling appointments
  • Perform marketing and sales functions to sell additional work and documentation of completed projects
  • Complete work orders, return customer calls and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders.
  • Perform other duties as needed including cross-training in related positions of accounting and human resources.Job Requirements:
    • Minimum three years of admin experience
    • Strong written and verbal communication skills
    • Detail-oriented with strong data entry skills
    • Positive Attitude
    • Team player who can work independently
    • General computer knowledge, including Microsoft Office
    • Typing skills a plus
    • Accounting Background
    • Human Resource
    • Small office managementBenefits: Benefits package includes health insurance, paid time off, holidays, Matching 401K

      We are actively interviewing for this position - Apply today and our hiring manager will follow up!*All independently owned and operated franchised businesses operate under the service brands marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised Jobble

Keywords: Aire Serv Htg & Ac Of Jefferson City, Jefferson City , Customer Service Representative, Other , Jefferson City, Missouri

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