Senior Strategic Designer
Company: EDWARD JONES
Location: Jefferson City
Posted on: January 25, 2023
Job Description:
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 15,000+ branch offices where our
more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients
and receives branch office support, so they can focus on building
deep relationships with clients. Headquarters associates in St.
Louis, Tempe and Mississauga provide support and expertise to help
U.S. and Canada branch teams deliver an ideal client experience. We
continue to grow to meet the needs of long-term individual
investors.The Firm Strategic Enablement Office is seeking a
Strategic Designer to lead cross-functional teams in the discovery,
design, development, and delivery of amazing solutions for complex
problems in strategic planning, process improvement, product
design, and service delivery. You will become a core part of the
Design Thinking Group and work with talented teammates to define
all aspects of end-to-end experience and design. You will have the
opportunity to be an advocate and coach for all aspect of design
and apply design thinking, helping others in the organization
develop their knowledge and experience in a variety of
techniques.
Our ideal candidate is full of business design ideas, creative
thinking, understands the strategic alignment of the eco-system of
design at the enterprise level and who can conceptualize and
implement quickly, independently or collaboratively. Believes in
working through the problem through investigation and
iteration.
They can demonstrate strong design and user experience
sensibilities with an uncanny level of curiosity; keep up with the
evolving landscape of available tools, technologies and resources
as well as maintaining a positive energetic approach to the
practice of design to solve complex problems with simple, engaging,
and elegant solutions.
Senior designers share design knowledge of business design, grids,
typography, graphic design, color, layout, iconography, imagery,
and design patterns and systems with your team to address
ambiguous, complex problems and projects. They apply Enterprise
Design Thinking and methods to uncover user and brand
requirements.
Key Responsibilities
- Lead design for critical efforts in partnership with firm
senior leaders and cross-disciplinary teams. Design efforts center
around strategic transformational workstreams, and
innovation/discovery efforts, focused on problem statement
definition, defining big ideas and capabilities, and
pressure-testing ideas through design thinking, operational
excellence, business analysis, design research, and project
management disciplines .
- Utilize industry design standards and best practices to define
and implement design criteria and apply user centered design
methodologies to ensure ideas are based on user needs.
- Work with cross-functional teams to tackle all aspects of the
design process. Creatively solve complex problems from a diverse
set of perspectives, contexts and research inputs, while applying
their own informed views and taste.
- Define and drive the design process moving from insights to
ideas, threading design and business thinking together to deliver
inventive, durable and thoughtful, solutions from concept to
launch.
- Hands-on experience designing holistic, omni-channel consumer
and service delivery ecosystem designs.
- Transform tasks into intuitive, accessible and easy-to-use
designs through the entire experience lifecycle, from the
first-time user to the expert.
- Communicate the through user journeys, storyboards, ecosystem
and service designs, prototypes, wireframes, infographics and other
materials.
- Design application interfaces with a focus on workflow,
integration, user interaction, and data visualizations, and
proactively identifies ways to improve processes and systems
- Leverage your talent in design and systems thinking to build
insightful opportunities from user research and create meaningful
concepts from that synthesis.
- Act as a thought leader representing the firm in the design
community and relevant professional groups; Level up the design
maturity and skill set of the team, department, and firm, through
coaching, leadership, and knowledge sharing.
- Executes moderate to large number of decisions within their own
projects, as well in consultation and oversight of those executing
Firm Portfolio level projects. In doing so, the consultant must
demonstrate the ability to:
- Evaluate a range of potential capabilities including, change
management, design thinking, process design, process improvement,
and project/program management
- Independently make decisions without input from higher
levels
- Investigate and resolve escalations with varying and high
degrees of complexity and impact
- Identify and mitigate risk
- 5 years experience in human centered design, creative outcomes,
design thinking, experience design, product or industrial
design
- Expertise in systemic thinking and strong knowledge of
interaction design principles and methodology
- 3 years leading diverse teams to solve complex problems using
design thinking
- Experience planning, conducting and communicating the finders
from user research to diverse group of stakeholders
- Demonstrated experience planning and conducting both
quantitative and qualitative user research at all stages of product
development
- Demonstrated verbal and written communication skills; ability
to resonate and build relationships with senior leadership
- Ability to learn and communicate the principles of creative and
innovative design, process improvement, design thinking, data
analysis and change management to a wide variety of audiences to
gain the buy-in and understanding need to effectively deploy the
tools and successfully deliver consistent quality for consultations
and/or projects
- Influence all levels within the organization with the ability
to engage and inspire team members for quick and effective
engagement
- Ability to manage/lead multiple large-scale efforts to include
large enterprise wide technology deployments
- Design Thinking and Facilitation certifications
- 100 Best Workplaces for Millennials in 2022, published Fortune
July 2022, Great Places to Work - data as of March 2022.
Compensation provided for using, not obtaining, the rating.
- Edward Jones was recognized as one of the Best Workplaces for
Millennials by Great Places to Work - and Fortune - magazine. The
privately held firm ranked No. 2 overall, in its fourth appearance
on the list.2022 Fortune Best Workplaces for Women, published
September 2022, research by Great Places to Work -, data as of
August 2021. Compensation provided for using, not obtaining, the
rating.
Edward Jones has been named to the
2022 Best Workplaces for Women list by Great Places to Work - and
Fortune - magazine, ranking No. 45.2022 Fortune's 100 Best
Companies to Work For, published April 2022, research by Great
Place to Work -, data as of August 2021. Compensation provided for
using, not obtaining, the rating.
For the 23rd time, Edward Jones has
earned a spot on the Fortune 100 Best Companies to Work For -
ranking by Great Places to Work - and Fortune - magazine. Edward
Jones ranked No. 35 on the prestigious 2022 list.2022 Best Places
to Work For LGBTQ+ Equality, Great Place to Work - in partnership
with Human Rights Campaign Foundation, published Equity Magazine
January 2022, data as of July 2021. Compensation provided for
using, not obtaining, the rating.
Edward Jones scored 100 percent on
the Human Rights Campaign Foundation's 2022 Corporate Equality
Index (CEI) the nation's foremost benchmarking survey and report
measuring corporate policies and practices related to LGBTQ+
workplace equality. The ranking designated Jones as one of the best
places to work for LGBTQ+Equality.Edward Jones does not
discriminate on the basis of race, color, gender, religion,
national origin, age, disability, sexual orientation, pregnancy,
veteran status, genetic information or any other basis prohibited
by applicable law.At Edward Jones, we value and respect our
associates and their contributions, and we recognize individual
efforts through a rewards program that promotes a long-term career,
financial security and well-being. to learn more about our total
compensation approach, which in addition to base salary, typically
includes benefits, bonuses and profit sharing. The salary range for
this role is based on national data and actual pay is based on
skills, experience, education, and other relevant factors for a
potential new associate:
Salary: $106916 - $182047
Category: Headquarters
Keywords: EDWARD JONES, Jefferson City , Senior Strategic Designer, Other , Jefferson City, Missouri
Didn't find what you're looking for? Search again!
Loading more jobs...