Customer Retentions Associate
Company: Arona Home Essentials
Location: Jefferson City
Posted on: May 23, 2023
Job Description:
Arona Home Essentials has a long legacy as an industry leader,
with continued growth regardless of the economy in the Rent-to-own
industry. - -We are built on a foundation of excellence, customer
focus, -quality products and services. We are dedicated to building
a diverse community, one where employees feel a sense of belonging,
and are valued for their contributions.We currently operate 55
stores in 13 states, including Puerto Rico. - We are looking to
hire a CUSTOMER RETENTION ASSOCIATE to join Team Arona! - Visit us
online at https://aronarents.comYou will have comprehensive
benefits package that includes:
- Paid time off including vacation days, personal days, and
holidays.
- Ongoing training and development - we promote within.
- Unlimited Bonus & Commission opportunities paid monthly.
- Five-day work week!
- Company paid Life Insurance and Long-Term Disability
Insurance
- Medical, Dental, Vision, Life Insurance and Short-Term
Disability
- 401(k) with a company matchJob Duties
- Responsible for assisting the Customer Accounts Department with
lease agreement renewals.
- Act as a customer counselor by discussing benefits of timely
lease agreement renewal payments.
- Collect Revenues and Protect Company Assets.
- Contact customers directly who have not paid their Lease
agreement(s).
- Contact customers over the phone and through field visits.
- Maintain and update customer database.
- Assist with merchandise returns and customer deliveries up to
5-25 hours per week.
- Clean and certify returned merchandise in the Quality Assurance
Center.
- Assist in the field when necessary. Position Requirements
- Good communication and interpersonal relationship skills.
- Position routinely requires lifting, loading, and "dollying"
merchandise 50-300 pounds.
- Maintain professional appearance.
- Must be 21 years of age or older.
- Good driving skills with the ability to legally drive the
company truck.
- Bi-lingual is a PLUS!Customer Retention Associate must have a
satisfactory MVR (driving record), D.O.T. physical/certification in
states that require it, a valid Driver's License and comply with
the Arona Home Essentials Driver Qualification Policy. - All
Customer Retention -Associates must pass a drug screen and criminal
background investigation before beginning employment. - EEOC
StatementArona Home Essentials is an Equal Opportunity
Employer
Keywords: Arona Home Essentials, Jefferson City , Customer Retentions Associate, Other , Jefferson City, Missouri
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