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Supply Order Administrator

Company: GFI Digital
Location: Jefferson City
Posted on: August 8, 2019

Job Description:

OverviewGFI Digital is looking for a Supply Order Administrator to join our rapidly growing team!

Are you detail and customer oriented? Do you enjoy solving problems and researching discrepancies? Can you efficiently manage your time, meet deadlines and deescalate situations through building rapport by providing excellent customer service?Responsibilities

Role and ResponsibilitiesThe Supply Order Administrator's primary responsibility is to handle supply orders from customers, which includes research of any discrepancies that may arise and assisting internally to resolve any issues that involve customer accounts.



  • Create and process supply orders received from the customer via incoming calls, voicemail, online, FM Audit and email
  • Research orders by checking supply history, yield of toner and monthly usage
  • Communicate the call tag information on supplies received in error from the customer with Lead Supply Administrator
  • Track late or missing packages through FedEx
  • Assist internal customers such as Sales, Service and Customer Service departments with information needed concerning customer supply history, product codes, pricing, etc
  • Other duties as assigned


    All About You




    • Precise attention to detail, high level of organization
    • Excellent communication and interpersonal skills
    • Highly self-motivated and directed
    • Proven analytical and problem solving abilities
    • Experienced working in an office setting
    • Solutions focused
    • Ability to multi-task and organize and prioritize deadlines accordingly
    • Able to meet deadlines and follow clear instructions
    • Exhibit professional appearance and demeanor at all times


      Qualifications




      • High School Diploma or GED
      • Microsoft Office
      • 2-5 years of administrative experience
      • Preferred experience in Purchasing

Keywords: GFI Digital, Jefferson City , Supply Order Administrator, Other , Jefferson City, Missouri

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