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Network Documentation and Operations Analyst

Location: Jefferson City
Posted on: September 18, 2023

Job Description:

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.Team Overview:

In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.

You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are in the midst of embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future.

What you'll do :

The Network Engineering and Architecture department is responsible for the design, standardization, and project delivery of highly available and high performing campus, data center, cloud, and branch networks, in support of Edward Jones Clients, Financial Advisors, and Home-Office Associates.

As a Network Documentation and Operations Analyst you will ensure that technology and configuration standards, project documentation and diagrams, the CMDB and department artifacts comply to the required regulatory and governance policies. Additional responsibilities of this role require a keen understanding of the legal records retention policy and the ability to execute regular compliance audits to ensure accuracy and completeness. Familiarity with network management systems and documentation repositories to facilitate accurate record keeping will be beneficial. You will be expected to collaborate with leaders and associates across Network Engineering and Operations, Legal, Compliance, Security, Command Center and other divisions within the firm to gather information and insights.

Here are a few of the key responsibilities you will be a part of :Lead the response to compliance and audit requests.Conduct audits and assessments of records to identify risks, gaps, and opportunities for improvement.Proactively inform and maintain communications on documentation best practices, emerging trends in compliance, regulations, information governance.Provide training to associates on policies and procedures.What experience you need : Bachelor's degree and/or relevant work experience 5+ years' experience in records management, compliance or related roles including : 3+ years' experience working in network documentation or network operationsExperience working with Network management systems using inventory, auditing, and configuration compliance functionsProject management skills with the ability to prioritize tasks and manage multiple projects simultaneously
What could set you apart : Strong understanding of legal and regulatory requirements related to records retention and disposition in the financial industryExperience with any/all of the following:Establishing network and systems standards and processesITSM tools such as ServiceNow particularly with CMDB maintenance.Version control and collaboration tools such as GitHub.Administration of SharePoint sites.

  • 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work - data as of March 2022. Compensation provided for using, not obtaining, the rating.
    • Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work - and Fortune - magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list.2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
      Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work - and Fortune - magazine, ranking No. 45.2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work -, data as of August 2021. Compensation provided for using, not obtaining, the rating.
      For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For - ranking by Great Places to Work - and Fortune - magazine. Edward Jones ranked No. 35 on the prestigious 2022 list.2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work - in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating.
      Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
      Salary: $78795 - $134163
      Category: Headquarters

Keywords: EDWARD JONES, Jefferson City , Network Documentation and Operations Analyst, Professions , Jefferson City, Missouri

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