Sales Coordinator
Company: Jefferson City Capitol Plaza
Location: Jefferson City
Posted on: June 12, 2022
|
|
|
Job Description:
Job Description
The Capitol Plaza Hotel in Jefferson City is looking for a positive
individual who can deliver exceptional service to our guests. The
ideal administrative assistant will be dedicated to helping the
Sales office run smoothly and efficiently.
This position reports to the Director of Sales & Events.
Make a Difference:
The primary purpose of the Sales Coordinator is to provide a wide
range of hotel administrative support that would enable the
property sales and event managers to focus on revenue generating
activities.
What will you do:
The Sales Coordinator is tasked with the following duties,
responsibilities, and assignments:
-In support of the property sales team the role will greet
visitors, answer phone calls (to include customer and brand call
center reservations as well as general hotel inquiries, intake and
process incoming lead information, handle reservation requests,
research group billing inquiries, gather data as needed, compile
reports, maintain files and prepare correspondence;
-Interact with group, catering, and business travel customers in
person, via email, and over the phone to qualify and assist
existing and future customers;
-Maintain communication with group customers regarding the status
of their group room block. This may include entering rooming lists,
monitoring pick up status, reporting status of current pickup,
providing cutoff date alerts and making individual rooming list
reservation changes;
-Assist property managers with sales duties as needed including but
not limited to initial billing inquiries, commission payments,
no-show status, sales system research, brand reward point
administration, and scheduling appointments.
-Assist managers with RFP responses, proposals, contracts, BEOs,
and meeting arrangements as needed;
-Send all local Convention and Visitors Bureau (CVB) request for
proposals (RFPs) received by the hotel to the Hotel's assigned Lead
Analyst for distribution per our internal protocols;
-Assist Sales & Events Service Manager (SESM) with reservation
requests and building group master accounts in the brand system, as
needed;
-Upload and maintain the group files within the sales system for
all group bookings at the property level. This includes ensuring
signed agreements are uploaded when all bookings are turned to
definite bookings;
-Maintain inventory and create printed and electronic collateral to
include coupons, flyers, and branded sales and marketing
pieces;
-Participate in Sales Department meetings.
-Provide additional administrative assistance as directed.
-Any and all other work as required to complete the primary purpose
of the position.
Bring your experience:
Minimum one (1) year of experience in customer service or clerical
experience.
Prior hotel sales office experience preferred
Required Education:
High School diploma or equivalent
Required Technology:
Proficient in Microsoft Office
Travel:
Less than 5% travel requirement.
Must possess a valid driver's license and reliable transportation
and the ability to run off-property errands with minimal
notice.
Physical:
Up to 8+ hours sitting at a desk and computer work.
Other:
Excellent written and oral communication skills. Ability to
effectively multi-task.
Flexible to working dayshifts, evenings, weekends, and holidays
based on business needs.
In addition to competitive compensation packages, Atrium
Hospitality offers competitive benefits packages; 401k; tuition
reimbursement; commissions for referred and booked hotel business;
as well as discounted rates at any of our hotels for associates,
their immediate family members and friends. Our associates and
leaders are driven everyday to make Atrium Hospitality a great
place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con
discapacidad y veteranos
Keywords: Jefferson City Capitol Plaza, Jefferson City , Sales Coordinator, Sales , Jefferson City, Missouri
|
Click
here to apply!
|
